Copyright Rick Durham. All rights reserved.
The Facilitator's Guide:
Tips, Tactics, and Strategies
The Facilitator's Guide
“... much like my Joy of Cooking cookbook has become my go-to book in the kitchen; The Facilitator’s Guide will be my go-to book when leading a business process improvement initiative."
LINDA J. BLESSING, PhD
President, Linda J. Blessing PhD
Executive Director Emeritus, Arizona Board of Regents
“… a practical and wise how to book to help professionals to improve their organizations using well-proven tricks of the trade … it will allow the reader insight that takes years to gain.”
CARLA CARTER
President, Carla Carter & Associates
Never walk away from another sensitive, difficult, or important issue
Rick Durham and Lisa Hornaday each have over 25 years of experience developing leaders and facilitating teams. They are students and teachers of leadership, teamwork, and what makes organizations tick. This 300 page book explores their favorite facilitation tips, tactics, and strategies.
- Can you become a skilled facilitator?
- Can teams become creative problem-solvers?
- How can we reduce team conflicts?
- Why are successful team meetings important?
- How can you help a team create a meaningful vision and mission statement?
- How do you write recommendations for improvement?
- Why are performance measures important?
- How do we improve our processes?
- What tools help us identify problems?